System status announcement: Wed, 28 Jul 2010 15:50:38 +0100

Wed, 28 Jul 2010 15:50:38 +0100
On Friday the 30th of July between the hours of 05:30 and 05:45, some ADSL customers may be unable to connect to their service.

This is due to scheduled maintenance, and is expected to last for approximately 10 minutes. Users who are connected to their ADSL service at that time will be disconnected.

On completion of the work affected customers may need to reboot their routers in order to re-connect.

This maintenance is complete.
Status of this entry is Closed

System status announcement: Wed, 28 Jul 2010 09:16:57 +0100

Wed, 28 Jul 2010 09:16:57 +0100
Due to maintenance on our SiteBuilder servers customers will be unable to edit or publish their SiteBuilder websites between 01:00 and 07:00 on Thursday 29th July. All published websites will remain unaffected.

This maintenance is taking longer than anticipated. We expect this work to be completed at around midday. Please accept our apologies for any inconvenience caused.

UPDATE - This maintenance is still in progress. We would like to apologise again for any inconvenience caused and will update this status entry as soon as further information becomes available.

This work is now complete.
Status of this entry is Closed

System status announcement: Tue, 27 Jul 2010 22:25:38 +0100

Tue, 27 Jul 2010 22:25:38 +0100
Websites hosted on 213.171.218.121 may be intermittently unavailable.

Engineers are investigating.

This issue is now resolved.
Status of this entry is Closed

System status announcement: Tue, 27 Jul 2010 18:47:45 +0100

Tue, 27 Jul 2010 18:47:45 +0100
Websites hosted on 213.171.218.121 would have been intermittently unavailable between 18:30 and 18:45.

This has now been resolved.

19:50 - This issue has reoccured, websites again would have been intermittently unavailable between 19:40 and 19:50.
Status of this entry is Closed

System status announcement: Mon, 26 Jul 2010 10:33:22 +0100

Mon, 26 Jul 2010 10:33:22 +0100
Sites on Windows web server 213.171.218.34 may currently be unavailable.

Engineers are investigating.

21:50 - This has now been resolved.
Status of this entry is Closed

System status announcement: Sat, 24 Jul 2010 16:37:57 +0100

Sat, 24 Jul 2010 16:37:57 +0100
Sites on Windows web server 213.171.218.57 will currently be unavailable.

Engineers are investigating.

16:40 - This issue was resolved.
Status of this entry is Closed

System status announcement: Mon, 19 Jul 2010 20:15:30 +0100

Mon, 19 Jul 2010 20:15:30 +0100
Changes to MatrixStats are currently resulting in errors for all customers.

Our engineers are currently investigating, and we will update this status entry as soon as more information becomes available.

UPDATE :
MatrixStats will be unavailable for a short time while engineers perform maintenance on this service.

Services will be restored as soon as possible

UPDATE : This issue has now been resolved.
Status of this entry is Closed